2023 First Quarter Analytics

Research & AnalysisJanuary 13, 2023

Enterprise Web continues to help service members and their families find the resources they need quickly, while reducing the time staff spends answering question on the phone and in person.

Web managers created 369 new pages on EPW last quarter. This total includes happenings, program pages and subpages from ACS, BRD, CYS, SS  (Data from EPW Page Report, calendar events and directory pages are not included).

  • ​​​61.2% of Army MWR EPW website users are taking action on a page! 
  • Users to EPW increased by 4.7% compared to the previous year.
  • 1,694,449 users made a visit to a G9 website, totaling over 4,616,803 pageviews!  

Insights & Recommendations

ACS 

1. Last years standardized content creation is improving traffic!

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BRD 

1.  Last quarter's decrease in users on recreational lodging pages could result in a loss of revenue. 

2. Improve the organization and structure of the golf content.

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CYS 

1. Remind installations to update broken links.

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Support Services

1. There has been a notable interest in pensions.

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